Sessions begin and end at scheduled times. Sessions that begin late because the client arrived late end at the appointed time and are full price.
Be present (not under the influence of alcohol or drugs).
Clients provide a health history and update when necessary.
If cancellation is necessary, please give 24-hour notice or you are charged for the appointment unless it can be filled. Emergency cancellations are determenined at the proactitioner's discretion.
Payment is expected at the time service is rendered.
Sexual harassment is not tolerated, and draping is required. If the practitioner's safety feels compromised, the session is ended immediately.
Be clean, having showered the same day as the treatment.
Do not eat a heavy meal less than two hours prior to the treatment.
What clients can expect from me:
I provide my clients with a competent and professional session each time they come for an appointment, addressing the client's specific needs for that session.
I am available to my clients during business hours, and clients may reach me on my cell phone any time.
I return calls within 24 hours unless I am out of town.
Clients are treated with respect and dignity.
I charge a fair price for my services.
Payment is due at the time of service unless other arrangements have been made prior to treatment. I accept cash, checks and credit cards.
I do not provide direct billing for insurance. I will gladly assist clients in filling out the appropriate forms.
I perform services for which I am qualified and able to do, and refer my clients to appropriate specialists when work is not within my scope of practice or not in the clients best interest.
I keep accurate records and review charts before each session.
I customize my treatment to meet the client's needs.
Privacy and confidentiality are maintained at all times.
If I need to cancel an appointment, I do so within 24 hours whenever possible. If an emergency arises and I cannot keep an appointment, I provide a 50% discount on a client's next session. For nonemergency cancellations of less than 24 hours, the next session is at no charge.
My equipment and supplies are clean and safe.
Clients are draped with a sheet or towel at all times during the session. Only parts of the body being worked on are exposed at any time.
